Application terminated

Information about the problem

The problem appears as follows: the game freezes, when trying to interact with it, the window turns white and an error appears with the approximate text “Application terminated”.

There are many reasons for the occurrence of this problem, here are the common ones:

  • The game settings are not suitable for the device characteristics;
  • The game has insufficient system resources of the device for stable operation;
  • Some files of the game affecting its operation are corrupted or deleted;
  • The drivers for the device components are not installed correctly;
  • Applications for automatic driver updates were used;
  • Operating system components are corrupted or an assembly has been installed;
  • The operating system has been installed with the incorrect system type (32-bit (x86)/64-bit (x64)).

Below are the possible solutions to this problem. Please follow them step by step.

Set the minimum settings in the game

If you can at least run the game up to the main menu, open the settings by clicking on the gear icon in the top right corner and set all graphical settings to the very minimum.

Checking the integrity of game files

Check the integrity of the game files using a special function. List of guides:

Updating graphics card drivers

Correctly update the drivers on your graphics card. List of guides:

Disabling automatically launched applications

Disable all applications that are in automatic startup. Guide:

Checking the operating system for viruses

Check your Windows operating system for viruses. List of guides:

Operating system diagnostics and repair

Check and repair the components of the Windows operating system. Guide:

Uninstall antivirus and unwanted applications

Uninstall all antivirus and unwanted apps from your device. Guide list:

Setting the paging file size

Set the recommended paging file size in the operating system. Guide:

Disabling visual effects

Disable all visual effects of the Windows operating system. Guide:

Operating system update

Install all the latest updates of the Windows operating system. Guide:

Operating system reinstallation

Completely reinstall the Windows operating system. List of guides:

What to do if the problem persists?

If you are unable to solve the problem on your own, please try to contact our support team. We currently have the following support service departments:

While creating the ticket, please specify which methods have been done previously.


Other guides