Guide

Problems with game textures

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Information about the problem

The problem is as follows: all textures or numerous textures in the game look incorrect, i.e. they are black, multicoloured, contain graphical artefacts and incorrect colours. For example, your weapon has turned from a normal colour into a green one.

There are many reasons for the occurrence of this problem, here are the most common ones:

• Incorrect drivers installed on your graphics card;
• Some game files are corrupted or deleted;
• The operating system is corrupted or deliberately cut down;
• Violation of the integrity of the graphics chip of the graphics card.

Below are the possible solutions to this problem. Please follow them step by step.

Updating graphics card drivers

Correctly update the drivers on your graphics card. List of guides:

• NVIDIA drivers update;
• AMD drivers update;
• Intel HD drivers update;
• Intel ARC drivers update.

Checking the integrity of game files

Check the integrity of the game files using a special function. List of guides:

• Game files check in EXBO;
• Game files check on Steam;
• Game files check in VK Play;
• Game files check in 4Game.

Operating system diagnostics and repair

Check and repair the components of the Windows operating system. Guide:

• Windows integrity check.

Operating system update

Install all the latest updates of the Windows operating system. Guide:

• Windows system update.

Operating system reinstallation

Completely reinstall the Windows operating system. List of guides:

• Windows 11 system installation;
• Windows 10 system installation.

What to do if the problem persists?

If you are unable to solve the problem on your own, please try to contact our support team. We currently have the following support service departments:

• Support Centre.

While creating the ticket, please specify which methods have been done previously.

 

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Other guides

• Blue screen of death appears;
• Application terminated;
• Driver is no longer responding;
• High ping in the STALCRAFT game;
• All RAM is not available;
• EXBO installer does not start;
• Freezes, lags and low FPS;
• Device shutdown in game;
• Incorrect time at STALCRAFT auction;
• No fonts in the EXBO Launcher;
• Java virtual machine error;
• Cannot run the game error;
• Low game download speed;
• Weird mouse cursor behaviour;
• Failed to write the game file;
• Read timed out error;
• Socket exception game error;
• Java heap space error;
• Additional keys do not work;
• Authorisation error in the game;
• Error at hooking API;
• Incorrect authentication code;
• Sound problems in the game;
• Microphone problems in the game.