Blue screen of death appears

What is the Blue Screen of Death?

Blue Screen of Death is a reaction of the Windows operating system to a critical error that occurred during its operation. In case of such an error, the device will not be able to work correctly.

This problem is typical for a wide range of failures, from software incompatibility to temperature increase of one of the device components, and has different ways of solving it.

What to do in this situation?

This screen displays a special error code. It may look like a set of numbers and letters (example: 0×0000000F) or a combination of different words written in upper case (using “Caps Lock”) and often connected by underscores (example: SPIN_LOCK_ALREADY_OWNED).

You need to enter this code in the search bar of your browser and then check the internet for individual instructions on how to solve the problem you have.

There may also be a QR code on the Blue Screen of Death. Hover the QR-scanner on your mobile device over it to get an individual link to the official page of the Microsoft company, where there will be an instruction on how to solve the problem.

What to do if the problem persists?

Our support team can try to assist you in resolving the Blue Screen of Death.

Please send a ticket to one of our support departments.

We currently have the following support service departments:

• Support Centre.

If possible, please attach a screenshot or photo of the Blue Screen of Death to the ticket.

Other guides

• Application terminated;
• Driver is no longer responding;
• Problems with game textures;
• High ping in the STALCRAFT: X game;
• All RAM is not available;
• EXBO installer does not start;
• Freezes, lags and low FPS;
• Device shutdown in game;
• Incorrect time at STALCRAFT: X auction;
• No fonts in the EXBO Launcher;
• Java virtual machine error;
• Cannot run the game error;
• Low game download speed;
• Weird mouse cursor behaviour;
• Failed to write the game file;
• Read timed out error;
• Socket exception game error;
• Java heap space error;
• Additional keys do not work;
• Authorisation error in the game;
• Error at hooking API;
• Incorrect authentication code;
• Sound problems in the game;
• Microphone problems in the game.