Content
Account setup
Help and returns
- Transfer of balance between regions
- Game character was deleted
- Game character stolen
- E-mail access lost
- EXBO account was hacked
- Mobile authenticator lost
- Referral bonuses were not issued
- Removing a problematic module
- Subdivision tag change
- Changing the region of the STALCRAFT: X
- Transfer of battle pass
- Change of subdivision name
Payments and bonuses
- Referral system of the game
- Top up balance in EXBO
- Promo code activation in the game
- Twitch Drops rewards in EXBO
- Error when topping up in Steam
- Error when topping up in Xsolla
- Error when topping up in Unitpay
- Possibility of refunds
- Promotions and discounts
- Top up balance in Steam
- Top up balance in VK Play
- Top up balance in 4game
- Error when topping up in T-Bank
- Twitch Drops rewards in Steam
- Twitch Drops rewards in VK Play
- Twitch Drops rewards in 4game
Game bans
- Ban for violating clause 4.1.12
- Ban for violating clause 4.1.1
- Ban for violating clause 4.1.9
- Ban for violating clause 4.1.3
- In-game chat access banned
- Ban for violating clause 4.1.2
- Ban for violating clause 4.1.4
- Ban for violating clause 4.1.5
- Ban for violating clause 4.1.6
- Ban for violating clause 4.1.7
- Ban for violating clause 4.1.8
- Ban for violating clause 4.1.10
- Ban for violating clause 4.1.11
- Ban for violating clause 4.1.13
- Ban for violating clause 4.1.14
- Ban for violating clause 4.1.15
- Ban for violating clause 4.1.16
- Ban for violating clause 4.1.17
- Ban for violating clause 4.1.18
- Ban for violating clause 4.1.19