Guide

Error at hooking API

---

Information about the problem

The problem appears as follows: the error “Error at hooking API LoadStringA” appears when launching the game. The possibility to enter the game is unavailable. As a rule, it looks as follows:

There are many reasons for the occurrence of this problem, here are the most common ones:

• There is a failure in the Data Execution Protection (DEP) technology;
• Viruses are present in the operating system that affect DEP;
• Critical operating system updates and patches are missing;
• Operating system components are corrupted or a build is installed.

Below are the possible solutions to this problem. Please follow them step by step.

Rebooting the device

Reboot the device. This usually resolves a failure in the DEP technology.

Switching the DEP component

Switch the operation mode of DEP technology for all programmes and services. Guide:

• Switching the DEP technology.

Checking the operating system for viruses

Check your Windows operating system for viruses. List of guides:

• Kaspersky system scan;
• Malwarebytes system scan.

Operating system diagnostics and repair

Check and repair the components of the Windows operating system. Guide:

• Windows integrity check.

Operating system reinstallation

Completely reinstall the Windows operating system. List of guides:

• Windows 11 system installation;
• Windows 10 system installation.

What to do if the problem persists?

If you are unable to solve the problem on your own, please try to contact our support team. We currently have the following support service departments:

• Support Centre.

While creating the ticket, please specify which methods have been done previously.

 

---

Other guides

• Blue screen of death appears;
• Application terminated;
• Driver is no longer responding;
• Problems with game textures;
• High ping in the STALCRAFT: X game;
• All RAM is not available;
• EXBO installer does not start;
• Freezes, lags and low FPS;
• Device shutdown in game;
• Incorrect time at STALCRAFT: X auction;
• No fonts in the EXBO Launcher;
• Java virtual machine error;
• Cannot run the game error;
• Low game download speed;
• Weird mouse cursor behaviour;
• Failed to write the game file;
• Read timed out error;
• Socket exception game error;
• Java heap space error;
• Additional keys do not work;
• Authorisation error in the game;
• Incorrect authentication code;
• Sound problems in the game;
• Microphone problems in the game.