Guide

Weird mouse cursor behaviour

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Information about the problem

The problem appears as follows: the mouse cursor behaves incorrectly. Aiming occurs with some twitching of the cursor. It feels like aiming at opponents to some extent is incorrect or uncomfortable.

There are many reasons for the occurrence of this problem, here are the most common ones:

• Enhance pointer precision in the operating system settings has been enabled;
• Game files that affect mouse cursor behaviour are corrupted;
• The mouse firmware is corrupted or needs to be updated to fix it;
• Various viruses affecting the mouse are present in the operating system;
• Applications affecting the mouse are present in the operating system;
• Critical operating system updates and patches are missing;
• Operating system components are corrupted or an assembly is installed.

Below are the possible solutions to this problem. Please follow them step by step.

Disabling the enhance pointer precision

Disable enhance pointer precision in the operating system. Guide:

• Disabling enhance precision.

Updating the firmware of the mouse

Update the firmware on your mouse. This is usually done using an app or the firmware itself.

Checking the integrity of game files

Check the integrity of the game files using a special function. List of guides:

• Game files check in EXBO;
• Game files check on Steam;
• Game files check in VK Play;
• Game files check in 4Game.

Checking the operating system for viruses

Check your Windows operating system for viruses. List of guides:

• Kaspersky system scan;
• Malwarebytes system scan.

Uninstall antivirus and unwanted applications

Uninstall all antivirus and unwanted apps from your device. List of guides:

• Uninstalling applications on the system;
• List of unwanted programmes.

Operating system diagnostics and repair

Check and repair the components of the Windows operating system. Guide:

• Windows integrity check.

Operating system update

Install all the latest updates of the Windows operating system. Guide:

• Windows system update.

Operating system reinstallation

Completely reinstall the Windows operating system. List of guides:

• Windows 11 system installation;
• Windows 10 system installation.

What to do if the problem persists?

If you are unable to solve the problem on your own, please try to contact our support team. We currently have the following support service departments:

• Support Centre.

While creating the ticket, please specify which methods have been done previously.

 

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