Game character stolen

Information on the status of a stolen character

On 01.09.2022 the possibility to transfer characters was completely removed from the STALCRAFT: X game.

A character is only considered stolen if it was transferred by an intruder.

The reason for submitting a request for the return of a stolen character is not:

  • Loss of character due to account data sharing;
  • Personally transferred character to another account;
  • Selling or transferring a game character to another person.

What should I do if an intruder has stolen a character?

We can return a stolen character to the EXBO account from which it was stolen.

In order to do this, you will need to do the following steps:

  1. Check the operating system using the Malwarebytes application.
  2. Follow all the recommendations in the EXBO account security guide.
  3. Send a ticket to our support team and attach the filled form to it.

Form to return a stolen character

  1. Login of EXBO account from which character was stolen:
  2. Name of character to be returned:
  3. Circumstances under which character was stolen:

Attention! You should create a ticket from the account where the character was stolen.


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