Ensuring account security

Why is security important?

The internet is a vast network connecting billions of people around the world. It is the Internet that allows you to play games, watch films, use services and even work remotely.

Sounds good, doesn't it? But there is a dark side of the Internet: fraud. Fraudsters do not sleep, even now, and they are trying to get the data of various users twenty-four hours a day and seven days a week.

Our game is no exception, there are various fraudsters as well. Everywhere there are many players, there will always be someone who wants to gain some benefit at the expense of another person.

We recommend that you follow all the steps described in this guide.

Creating a strong password

The password must be complex, i.e. it must contain letters in different registers, numbers and various symbols. Think of it as the key to your home. The longer and more complicated it is, the harder it will be for an intruder to gain access to your account.

Never use the same password on different services — it's convenient, but very dangerous.

You can combine words, dates, numbers and more when creating your password. This will make your password unique and complex, and will help you not forget it.

You can always use special services such as password generators, if you find it difficult to create a password, or if you simply don't want to make something up.

It allows you to come up with a password of any length and complexity. They are also 100% secure.

What kind of password generator can you use? Any kind. We can recommend this one.

For more information on changing the password, see this guide.

Setting up a valid e-mail address

Email is the primary and the last opportunity to regain access to your EXBO account independently.

If your email has been deleted, inactive or lost for a long time, you should change it immediately. You can do this by contacting our technical support team.

The email itself must be secure. We recommend using all the security features that various email services have.

A list of security guides for popular email services:

If your email is secure, then no one will be able to steal your account.

For more information on email changing, see this guide.

Activating two-factor authentication

Two-factor authentication is the highest level of security for your account.

We have two methods of two-factor authentication: by email and by app.

We recommend using two-factor authentication via the Google Authenticator app.

What are the benefits of this two-factor authentication? Let's consider them in more detail:

  • Authorization codes are generated on your mobile phone and are therefore protected from others;
  • This protection prevents an intruder from doing anything to the account.

Two-factor authentication by email is less secure than the Google Authenticator app. If you lose your email, it will be easier for a hacker to gain access to your account and steal it, as all the confirmation codes are sent to it.

For more information on enabling two-factor authentication, see this guide.

Linking additional accounts

In addition to the standard security methods, you can also link other accounts.

Currently available for linking:

Additional links will allow you to log in quickly and securely to our websites.

For more information on additional links, see this guide.

What else is worth remembering?

  • Never send your password to anyone, not even company employees;
  • Do not download dubious apps or third-party software for our game;
  • Be vigilant not to download any files from other players;
  • Scan your operating system regularly with an antivirus app.


Other guides