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Guide

Changing the region of the ‎STALCRAFT: X



What should I do if my game region has changed?

Sometimes there are situations when the region of the ‎STALCRAFT: X game changes on its own.

This problem is caused by network changes in your area, or by a relocation.

It is only possible to change a region if the user has previously played on that region, but for some reason it has changed. A user may not apply to change a region if they simply want to change it for personal reasons. For example, in order to make the gameplay easier.

If your situation is one of those, then you need to perform the following steps:

  1. Change the password on the account to a more complex one and end all authorisation sessions.
  2. Enable two-factor authentication by application, depending on the platform.
  3. Send a ticket to our support team and attach the filled form to it.


Form for changing the region of the ‎STALCRAFT: X 

  1. Name of character you want to change the region on:
  2. Previous place of residence:
  3. Approximate date of your relocation:
  4. Current place of residence:
  5. Region you would like to play on:
  6. Reason why you would like to change region:

Attention! You should create a ticket from the account where the problem occurred.

Our game is available on the following regions: Russia, Europe, North America, Southeast Asia.

 


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