Guide
Table of Contents
Error when topping up via Xsolla
Some users may encounter errors when topping up the balance in the STALCRAFT: X game using the Xsolla payment system. A detailed description of the errors and their possible solutions can be found in the Xsolla guide.
The above methods did not work for me
If you cannot solve the problem independently, please try to contact the support team of the Xsolla payment system for a solution of the problem or further instructions.
If the issue cannot be solved with the payment system support service, try to contact the support service of the bank you are using. You can find their contacts on the website or in the app.
If none of the support services have been able to help you with this issue, please try contacting our support centre. We may be able to give you some instructions.
Attention! You should submit a ticket from the account where the problem occurred.
Other guides
- Referral system of the game;
- Top up balance in EXBO;
- Promo code activation in the game;
- Twitch Drops rewards in EXBO;
- Error when topping up in Steam
- Error when topping up in Unitpay;
- Possibility of refunds;
- Promotions and discounts;
- Top up balance in Steam;
- Top up balance in VK Play;
- Top up balance in 4game;
- Error when topping up in T-Bank;
- Twitch Drops rewards in Steam;
- Twitch Drops rewards in VK Play;
- Twitch Drops rewards in 4game.