Some users may encounter errors when topping up the balance in the STALCRAFT: X game when using the internal balance of the Steam platform. A detailed description of the errors and their possible solutions can be found in the Steam guide.

If the issue cannot be solved by yourself, try to contact Steam support for a solution or further instructions.
If the issue cannot be solved with the platform support service, try to contact the support service of the bank you are using. You can find their contacts on the website or in the app.
If none of the support services have been able to help you with this issue, please try contacting our support centre. We may be able to give you some instructions.
Attention! You should submit a ticket from the account where the problem occurred.