From 01/05/2023 employees of the support department stop providing users with any assistance, associated with solving various technical problems of the game or sites, if their device is running an operating system older than Windows 10. For example, the Windows 7 OS.
The reason for this is that Microsoft company has stopped supporting its older operating systems, so they no longer receive security updates, various patches, as well as new components and technologies that are necessary for the correct operation of various apps and games.
It is risky to use Windows 7 or Windows 8 operating systems, as the developers no longer fix vulnerabilities found by users. If you use these systems, unscrupulous users can exploit the vulnerabilities for their own purposes.
In addition to the possible security threat, there is another one, which is an application malfunction. Old operating systems are gradually being forgotten by application developers, and all their applications or updates for them are created exclusively for new operating systems.
In this case, it is necessary to reject the old operating system by installing a new one completely from scratch. That means deleting all disc partitions. All files stored on the computer will be irretrievably deleted, so transfer necessary files to another device or cloud disc in advance.
We have created guides especially for you to help you with the installation of the system:
Be sure to download the Windows operating system image from the official Microsoft company website. Never download operating system builds from other sites or use builds that guarantee you “optimisation and high frame rate”. Using third-party builds is just as risky as using old operating systems, as no one knows what has been added or removed.
We recommend using the Windows 11 operating system if your device meets the system requirements. If it does not, you should install Windows 10.
You can use the PC Health Check app to check for compatibility.
No, as you will install the latest version of the operating system with all the fixes and technologies that can give a second life to your device. If you are experiencing performance issues now, a complete reinstallation of the operating system can solve them.
If you still have performance issues after installing a new operating system, the problem is not a software issue, but a physical one. That means that the components of your device are outdated and need to be replaced with more modern and efficient options.
An operating system will not solve a performance problem if the components themselves are outdated.
By installing the new Windows operating system, you will get the following number of advantages: