exbo
Updated 29.04.2024 12:56
Guide

Bug report of the game world map

What should I do if I find a bug in the game world?

If you find any bugs related to the map of the game or an object, you can tell us about it. By doing so, you will make the game better for yourself and other players.

Please use the special form to report any bugs to our support centre. Copy it, paste it into a new ticket and fill it out according to the points. Then send the ticket to us.

Please create a separate ticket for each bug, rather than sending it all in one. This will significantly simplify the work of the support team, as well as slightly accelerate its fixing.


Form for a bug report of the game world map

  1. Name of the character where the problem occurs:
  2. The platform you play on (EXBO/Steam/VK Play/4Game):
  3. The region you play on (RU/EU/NA/SEA):
  4. Date and time when the bug was found:
  5. Time Zone where you are located:
  6. The location where the bug was found:
  7. Detailed description of the found bug:
  8. A screenshot of the map with the marked location of the bug:
  9. Screenshots or video of the bug:

We ask you to upload videos to YouTube or any drive and only send us links to them. When uploading them, give them link access. Under no circumstances leave them public.

 

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