exbo
Guide

Complaint about a moderator

How to file a complaint against a moderation staff member?

Complaints against EXBO moderation staff can be filed by sending a letter to [email protected]. The term of complaint processing is 30 working days.

The following reasons are not grounds for complaining about EXBO moderation staff:

  • Getting banned in the STALCRAFT game for any reason;
  • Refusal to review a ban received in the STALCRAFT game;
  • Problems with the distribution system or balance in the STALCRAFT game;
  • Request amnesty, that is, remove any ban in the STALCRAFT game.

You need to attach to your letter the filled in form, located in the section below.


Form for filing a complaint against a moderation worker

  1. Name of your character:
  2. Name of the moderator who committed the violation:
  3. The platform you play on (EXBO/Steam/VK Play/4Game):
  4. The region you play on (RU/EU/NA/SEA):
  5. The resource where the violation occurred:
  6. Your identifier from this resource (Login/Name/ID):
  7. Date and time when the violation occurred:
  8. The Time Zone where you are located:
  9. Description of the violation:
  10. Proofs of guilt (Screenshots/Video):

 


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