Ban for violating clause 4.1.13

Clause 4.1.13 of the licence agreement

Clause 4.1.13 of the licence agreement for all platforms has the following interpretation:

4.1. User shall not perform the following actions in relation to the Game:
4.1.13. Violate the Rules of the Resources related to the Game or EXBO Company.

To read the licence agreements for each platform, click on the links below:

• EXBO Launcher Licence Agreement
• Steam Platform Licence Agreement

What do I do if I receive a ban?

If you do not admit your guilt and if you consider this ban to be erroneous, you have the right to request a review of your in-game ban at our technical support centre.

For this, you will need to do the following steps:

1. Enable two-factor authentication by app, depending on your platform.
2. Send a ticket to our technical support and attach the filled in form to it.

Attention! Create a ticket from the account on which the character is located.

Game ban review form

Please fill in the following form and paste it into the text box of your ticket:

1. Name of the character that is banned in the game:
2. Name of game platform (EXBO / Steam / VK Play / 4Game):
3. Name of the region you are playing in (RU / EU / NA / SEA):
4. The reason for which the game ban was received:
5. Description of the situation and your opinion about the ban:

Other guides

• Ban for violating clause 4.1.1
• Ban for violating clause 4.1.2
• Ban for violating clause 4.1.3
• Ban for violating clause 4.1.4
• Ban for violating clause 4.1.5
• Ban for violating clause 4.1.6
• Ban for violating clause 4.1.7
• Ban for violating clause 4.1.8
• Ban for violating clause 4.1.9
• Ban for violating clause 4.1.10
• Ban for violating clause 4.1.11
• Ban for violating clause 4.1.12
• Ban for violating clause 4.1.14
• Ban for violating clause 4.1.15
• Ban for violating clause 4.1.16
• Ban for violating clause 4.1.17
• Ban for violating clause 4.1.18
• Ban for violating clause 4.1.19
• In-game chat access banned