Guide
What do I do if I find a bug on the in-game map?
If you find a bug that is in some way related to the in-game map or anything on it, you can report it to us. By doing so, you help make the game better for yourself and other players.
You can report any bug to our Technical Support Centre, using a special form. Copy and paste the form and fill it in, then send it to us.
Form for reporting a bug on the in-game map
- Name of your in-game's character on which the bug was found:
- Name of the region on which the bug was found:
- Date and time when the bug was found:
- Time Zone you currently live in:
- Name of the location where the bug was found:
- A detailed description of the bug you have found:
- A map screenshot including a point where the bug is located:
- A screenshot or a video demonstrating the bug:
Please upload video recordings to YouTube or another hosting site and only send us the link. Make sure only to grant access via the link. Do not make videos public.