Website error report

What do I do if I find an error on the website?

If you find an error on any of the pages of our websites, you can report it to us. By doing so, you help make the site better for yourself and other players.

You can report any glitches to our Technical Support Centre, using a special form. Copy and paste the form and fill it in, then send it to us.

Form for reporting a problem with the website

  1. Name of your in-game's character on which the error was found:
  2. Name of the region on which the error was found:
  3. Date and time when the error was found:
  4. Time Zone you currently live in:
  5. Link to a website where the error was found:
  6. A detailed description of the error you have found:
  7. A screenshot or a video demonstrating the problem:

Please upload video recordings to YouTube or another hosting site and only send us the link. Make sure only to grant access via the link. Do not make videos public.


Other guidelines